Last updated September 21, 2023
When to use:
If you are working with someone who has been impacted by the unwinding of Medical Assistance due to the end of the Public Health Emergency.Important:
Each person who is denied Medical Assistance has the right to appeal the denial. Instructions on how to file an appeal are on the denial notice.Find the scenario below that best matches the situation of the caller you are working with and then click on the collapsible section for more information.
Senior LinkAge Line staff should:
- Assist the person with applying for the SEP
- If the SEP is denied, provide appeal assistance
- If SEP is granted, provide assistance to help the beneficiary make the best decision for their Medicare coverage. This includes:
- Review of Medicare supplements, Medicare Advantage Plans and Medicare Part D plan options.
- Assistance with enrollment, if needed
- Screen for Medicare Savings Program and Part D Low Income Subsidy (LIS)
- Help the person understand the impact of not making a decision and just having Original Medicare with significant copays, deductibles and no drug coverage.
- Make sure to document all relevant information into the CTS, including describe what actions were taken by the Senior LinkAge Line to help ensure the person has health care coverage.
Additional important considerations:
During the 2023 state legislative session, there is proposed legislation that would prohibit underwriting when purchasing a Medicare supplement policy. Because this would positively impact beneficiaries in Minnesota, updates will be provided as they become available.
Currently the state of Minnesota does not have a Medicare supplement open enrollment period beyond the federally mandated 6-month open enrollment that aligns with the enrollment of Medicare Part B.