Last updated April 1, 2024
When to use:
Caller needs assistance with their MyMedicare.gov account.
Senior LinkAge Line staff and volunteers should help people with creating an account in Medicare.gov , if they need assistance.
*Usernames and passwords should never be stored in the Client Tracking System.
Help with MyMedicare.gov accounts:
| Refer to | Procedure |
| MyMedicare.gov Helpline | Call MyMedicare.gov Helpline at 1-800-Medicare (633-4227) This can only be used to help with issues related to MyMedicare.gov accounts (i.e., login issues or password resets) |