When to use:

Caller has shared information that leads you to believe someone may be the victim of abuse or maltreatment.

Important information to collect:

Name of client, caregiver, and any other relevant parties
Callback number
Client's current location

If a person is in immediate danger:

Refer to	What is provided	How to access	Notes
Local Police	Emergency response		9-1-1

Suspected abuse, neglect, or financial exploitation of a vulnerable adult:

When you suspect abuse, neglect, or financial exploitation of a vulnerable adult (see definitions below). CALL 911 if the person is in immediate danger.

All Senior LinkAge Line staff are mandated reporters of vulnerable adult maltreatment. Any time you suspect abuse, neglect, or financial exploitation, a report to the Minnesota Adult Abuse Reporting Center (MAARC) is required. Mandated Reporter Form

Note: Reports should not be submitted if there is not enough information for the lead agency to investigate. Example: There is neither a client name nor a location where the suspected maltreatment occurred.

Refer to	What is provided	How to access	Notes
Minnesota Adult Abuse Reporting Center (MAARC)	Confidentiality of caller and referral to lead agency (e.g., police, county, Department of Health, Department of Human Services, Department of Commerce, etc.)	Warm transfer to 844-880-1574 Mandated Reporter Form	Senior LinkAge Line staff are mandated reporters. Mandated Reporter Guide

Definitions of Vulnerable Adult and Maltreatment:

Reporting to Minnesota Adult Abuse Reporting Center (MAARC):

Info on Adult Protection:

Nursing facility/assisted living residents suspected abuse, neglect, complaints, etc.:

Advocacy for victims:

Medicare related quality of clinical care and appealing early discharge:

Suspected sexual violence:

Keywords: abuse, maltreatment, mandatory, reporter, maarc, vulnerable, report, adult

Suspected maltreatment or abuse