When to use:

Caller on Original Medicare or Medicare Advantage health plan is looking for immediate help to appeal a notice that they will be discharged from the hospital or that other services will be ending.

Contacting Livanta:

Beneficiary and Family Centered Care Quality Improvement Organizations (BFCC-QIO) help people on Medicare with concerns on quality of care. Livanta serves as the BFCC-QIO for Minnesota.

Call Livanta toll-free at 888-524-9900 (TTY: 888-985-8775) to file a quality of care complaint, discharge appeal or to request immediate advocacy.

Monday-Friday from 9:00am - 5:00pm
Saturday-Sunday from 11:00am to 3:00pm (discharge appeals only)

To file a quality of care complaint:

To file a discharge appeal:

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Livanta - Beneficiary & Family Centered Care Quality Improvement Organization (BFCC-QIO)

When to use:

Contacting Livanta:

To file a quality of care complaint:

To file a discharge appeal:

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800-333-2433