Last updated December 18, 2024
When to use:
As a point of reference for how to help callers with Medicare 2025 changes.
General OEP guidance:
Medicare Open Enrollment is a busy time, and we know it can be stressful answering all the calls. Remember: one person, one call at a time. You’re doing important work by helping people get the information they need.
$2,000 cap on out-of-pocket prescription drug costs:
Beginning January 1, 2025, Medicare beneficiaries will have an annual $2,000 limit on out-of-pocket prescription drugs. In most states, including Minnesota, it is estimated that tens of thousands of Medicare beneficiaries will save money due to the $2,000 cap.
Action to take: Advise callers on the $2,000 cap as most beneficiaries do not know anything about the $2,000 cap. The $2,000 cap is automatic and the beneficiary does not need to enroll or opt into it.
What counts towards the $2,000 cap?
- Prescription drugs covered by Part D plan
- Please note:
- Drugs that are not covered by the plan do not count toward the $2,000 cap
- The monthly premium does not count toward the $2,000 cap. The premium must continue to be paid after the $2,000 cap is reached.
- The dispensing fee paid to the pharmacist does not count toward the $2,000 cap.
- The annual deductible does count toward the $2,000 cap.
- Payments paid on the beneficiary's behalf as part of Extra Help (LIS) do count toward the $2,000 cap.
- The Medicare doughnut hole, also known as the coverage gap, is gone beginning January 1, 2025.
- In 2025, the beneficiary will pay 25% of the drug cost until the amount reaches $2,000.
2025 Annual Health Plan Selection (AHPS) - information from DHS:
- Not a procurement year.
- Health plan change for 2025:
- United Health Care’s contract is ending December 31, 2024.
- Kanabec County Only
- South Country Health Alliance (SCHA) will no longer be available.
- MinnesotaCare and Special Needs Basic Care (SNBC) will still have two plans to choose from.
- Blue Plus will be the only plan available for Medical Assistance (MA) and Senior programs.
- Enrollees that want to make a health plan change must return their notice or phone-in a health plan change.
AHPS packet contents
- Multi-Plan or One-Plan notice
- The Department of Human Services (DHS) Summary of Coverage, Cost Sharing and Limits 4858 series:
- DHS-3470: return envelope as appropriate
Tentative AHPS mailing order
- Mailing will begin no earlier than September 25, 2024.
- We anticipate all notices will be mailed by November 7, 2024.
- Notices with a Medicare deadline will be sent first with a small break to prevent the Senior Linkage Line and Disability Hub MN from getting overwhelmed.
AHPS Processing Timeline
- Notices for members in a special population with active Medicare ask for a response by December 2, 2024, to allow for additional processing time to meet the Medicare open enrollment timelines.
- Notices for PMAP, MinnesotaCare and members in a special population with no active Medicare ask for a response by December 6, 2024.
- County and tribal staff will continue to process AHPS forms received through managed care cut-off on December 19, 2024.
- DHS will process AHPS changes through first capitation on December 23,2024.
2025 AHPS DHS roles
- DHS will process AHPS changes for:
- Prepaid Medical Assistance (PMAP) for METS cases
- MinnesotaCare (MCRE)
- Special Needs BasicCare (SNBC)
- Minnesota Senior Health Options (MSHO)
- DHS AHPS Phone Line
- Notices for MSC+ non duals, PMAP, and MCRE direct enrollees to call DHS.
- We will provide more information about the date this line will be answered very soon.
- AHPS notices received at DHS for MAXIS PMAP and MSC+ will be inter-office mailed to the appropriate processing entity.
2025 AHPS county and tribe roles
- County and tribal staff assist enrollees with AHPS questions and changes as needed for:
- PMAP cases
- MSC+ cases
- Counties and tribes can choose whether to take phone-in AHPS changes.
Benchmark Plans in 2025:
These are the only plans that people can enroll in with Low-Income Subsidy (LIS) and Extra Help without any monthly premiums. They also are the plans that CMS auto-enrolls a person into when found eligible for LIS and have not already enrolled in a Part D plan.
If they choose a non-Benchmark plan, they will need to pay any amounts of their plan beyond the benchmark plan amount.
Three in 2025:
- Wellcare Classic
- Silverscript Choice
- AARP Medicare Rx Saver from UHC
*ClearSpring has a benchmark plan but they are under sanction and cannot enroll anyone.
Changes to Notices - information from DHS:
- Most notices will be similar to last year’s with some slight updates based on feedback received.
- Seniors and Special Needs Basic Care (SNBC) notices are still person based and specific to each program.
- New Senior One Plan notices were created.
Dual eligible special enrollment periods:
New in 2025: People can opt in and opt out throughout the year (switch monthly) instead of just once per quarter.
Enrollments in CTS:
Only one enrollment box can be checked in the CTS
- ✓ Medicare Part D or ✓ Medicare Advantage MA-PD.
- CANNOT SELECT BOTH
Cost Savings Data Errors in the CTS:
- Non-numeric characters
- Blank fields
- No Enrollment Box Checked
- Both Enrollment Boxes Checked
- High-Cost Contacts- greater than $20,000 -$25,000
- Make sure to save your Plan Finder screenshots and enrollment verification and upload them as attachments into CTS. ACL will not accept information about enrollments if this information is missing. It will be considered an error.
New to Medicare example:
Maritza has just turned 65 and has enrolled in Medicare Part A and Part B. She contacts the Senior LinkAge Line the week after her birthday, August 15th, because she heard from a friend that we can help her sign up for a Part D plan.
She takes two medications, Atorvastatin and Levemir, and she prefers to use Heb Pharmacy. She chooses to enroll in the Wellcare Value Script PDP plan because it has the lowest premium and drug costs.
Because Maritza is new to Medicare, Senior LinkAge Line should use the retail costs of her prescription drugs to calculate the value for the “Original PDP/MA-PD Cost” field.
Maritza is signing up for her PDP plan in August for a start date of September 1st.
Therefore, the Senior LinkAge Line staff should multiply the monthly retail costs by 4 to calculate her costs for September – December.
The SLL staff should use the Yearly Drug & Premium Cost listed for Wellcare Value Script PDP in the Plan Finder for the “New PDP/MA-PD Cost.”
Guiding an Improved Dementia Experience (GUIDE) program:
What is it?
The Guiding an Improved Dementia Experience (GUIDE) Model is a voluntary nationwide model test that aims to support people with dementia and their unpaid caregivers. The model began on July 1, 2024, and will run for eight years.
GUIDE is designed to attract a range of Medicare Part-B enrolled providers and practitioners with the expertise and capabilities to establish a Dementia Care Program (DCP).
The GUIDE Model focuses on
- comprehensive, coordinated dementia care
- aims to improve quality of life for people with dementia,
- reduce strain on their unpaid caregivers
- enable people with dementia to remain in their homes and communities.
- It will achieve these goals through Medicare Part B payments for a comprehensive package of care coordination and care management, caregiver education and support, and respite services.
What does it cover?
- The GUIDE Model sets a standard approach to care that requires the following:
- 24/7 access to a support line,
- caregiver training, education, and support services
- standard approach will allow people with dementia to remain safely in their homes for longer by preventing or delaying nursing home placement and improve quality of life for both people with dementia and their unpaid caregivers.
How does Medicare pay for the GUIDE service?
- GUIDE’s alternative payment methodology covers a more comprehensive set of services than existing care codes, is less burdensome to bill, and allows for payment for care delivery by members of the care team who are otherwise not eligible to bill for Medicare services.
- MONTHLY DEMENTIA CARE MANAGEMENT PAYMENT(DCMP) The DCMP is a per beneficiary per month care management payment that covers care management, care coordination, and caregiver education and support services to beneficiaries and caregivers. The DCMP will offer participants more flexibility to deliver personalized dementia care through a payment model that is predictable for providers.
- PAYMENT FOR RESPITE SERVICES GUIDE will provide up to $2,500 per year for respite services for qualified beneficiaries. Payment for respite services enables caregivers to keep a person with dementia at home and out of a nursing facility longer.
- ONE-TIME INFRASTRUCTURE PAYMENT FOR SAFETY NET PROVIDERS GUIDE will provide a one-time, lump sum infrastructure payment of $75,000 to safety net providers in the new program track in the first year. This payment will support program development activities and build organizational capabilities.
- PERFORMANCE BASED PAYMENT ADJUSTMENT The performance-based adjustment (PBA) will increase or decrease participants’ monthly DCMPs, depending on how they perform on model metrics. The PBA will be applied as an ongoing percentage adjustment to the model’s DCMP.
- HEALTH EQUITY ADJUSTMENT A Health Equity Adjustment (HEA) will be applied to the DCMP to provide better support and resourcing for outreach and service to underserved populations
How to people get enrolled in the GUIDE service?
- Patients must be enrolled in Original Medicare Parts A and B and meet other eligibility requirements.
- Visit with a doctor or care team participating in GUIDE and get a comprehensive assessment of their health needs.
- At the end of the visit, a doctor or a care team member will submit a form to CMS.
- If eligible for GUIDE, they will get more information about next steps from the care team.
Who are the Minnesota providers that participate?
- Harmonic Medical Group of MN, Moorhead
- KNWM, Alexandria
- Bluestone Physician Services, Stillwater
- Minneapolis Clinic of Neurology
- LifeSpark Medical Group, St Louis Park
Health Care Choices - how to tell callers about this change:
Our decision to stop producing Health Care Choices was a hard one. It was based on how expensive and time consuming it is to research, create and maintain. And in the past, we produced it because nothing else had this information.
- Medicare.gov really has much of the information covered.
- We also put a lot of the general Medicare information from the front of Health Care Choices onto our state Senior LinkAge Line website, located at mn.gov/senior-linkage-line.
Is there something in particular I can help you find?
Mailings from CMS, Social Security, and plans in 2024/2025:
What Color is the Letter?
- GREY: Loss of Extra Help (Sept.) CMS
- ORANGE: Change in co-payment level (October) CMS
- BLUE version 1: Reassignment due to plan leaving market CMS
- (October) CMS will reassign to new plan
- BLUE version 2: Current plan above benchmark subsidy amount next year; CMS
- (October) CMS will reassign to new benchmark plan for upcoming year.
- Blue version 3: Medicare Advantage Plan Termination
- Message to Beneficiary
- Current plan is leaving Medicare Program
- Health Care coverage will revert back to Original Medicare
- IF LIS, reassigned to a new Medicare drug plan effective January 1 of the upcoming year.
- Unless they join a new plan by December 31of the current year.
- Message to Beneficiary
- TAN: LIS who chose plan on own and will no longer be benchmark plan (November) CMS
- CMS will not reassign to a new benchmark plan
- PURPLE: Deemed Status for upcoming year approved CMS
- YELLOW: Auto-enrollment notice (ongoing) CMS
- GREEN: Facilitated enrollment (ongoing) CMS
- WHITE: notice to review eligibility for Extra Help SSA; Annual Notice of Change and Evidence of Coverage PLAN; LIS Rider telling how much help they’ll get in the upcoming year PLAN (Sept.)
Guide to consumer mailings from CMS, Social Security, and plans in 2024/2025
Medical Assistance:
Medical Assistance for Employed Persons with a Disability (MA-EPD):
Is a person eligible for MA-EPD if collecting SSDI, working, and are 66 and not at full retirement age?
- For folks based on full retirement age versus just 65. Someone who is over 66, and working and was certified disabled before age 65 might be eligible for MA-EPD.
- The Senior LinkAge Line should refer all of these calls to the Disability Hub to get additional information about MA-EPD and application process.
Medical Assistance Fee for Service (FFS):
- Do I understand if a person wants to be FFS they can enroll into a MAPD and that will NOT result in a default enrollment to MSC+?
- Technically, yes, having other HMO coverage is an exclusion but many of these Medicare Advantage plans are licensed as PPOs and not HMOs. Most of the MA-PD in MN are PPOs which would not qualify for an exclusion.
- Also, people do not always tell the counties of these other plans so the counties do not know to exclude them.
- But yes, the intent was not to enroll people who have some other network type plan for their Medicare into MSC+. See below for the actual statute and contract language.
- If a person gets enrolled into MSC+ but has other Medicare Advantage coverage through a health plan that does not contract with DHS for Medicaid, that member should contact their county worker to see if they are eligible for an “HH” exclusion which is the exclusion for having other insurance.
- This is the actual statute and contract language for the exclusion:
- Beneficiaries with private health care coverage through a HMO certified under Minnesota Statutes, Chapter 62D, not including Medicare Supplements. Such Beneficiaries may enroll in MSC+ on a voluntary basis if the private HMO is the same as the MCO the person will select under MSC+.
Medical Assistance for people who are age 65+, people who are blind or have a disability (MA-ABD):
- Medical Assistance for People Who Are Age 65 or Older and People Who Are Blind or Have a Disability
- MA-ABD Disregards and Deductions
- Earned Income Disregard
- The Earned Income Disregard allows for the disregard of a person’s first $65 of earned income, including income that deems to the person.
- Remaining Earned Income Disregard
- One-half of the remaining earned income is excluded.
- Earned Income Disregard
- MA-ABD Disregards and Deductions
Medicare Part D Low-Income Subsidy (LIS) copayment levels:
- Level 1: $4.90 for generic/preferred multi-source drugs, and $12.15 for other drugs
- QMB, SLMB and QI pay this copay amount
- Level 2: $1.60 for generic/preferred multi-source drugs, and $4.80 for other drugs
- Full dual eligibles pay this copay amount
- Level 3: $0 for both generic/preferred multi-source and other drugs
- Beneficiaries residing in skilled nursing facility, assisted living, and home and community-based services do not pay any copays
Medicare Prescription Payment Plan (MPPP):
What's the Medicare Prescription Payment Plan? - Medicare fact sheet
The Medicare Prescription Payment Plan is entirely voluntary.
There’s no cost to participate in the Medicare Prescription Payment Plan.
Opting into the MPPP does not save money or decrease prescription drug costs.
All Medicare Advantage and Medicare Part D stand-alone plans must offer the MPPP option.
To get the MPPP, the beneficiary must opt in by contacting their plan.
If the beneficiary selects this payment option:
If the person opts in in January, the beneficiary will pay the MPPP payment over the 12-month period. However, if the person opts in mid-year, they will pay the MPPP payment over the remaining months (e.g., if the person opts in in June, they will pay the MPPP payment over the remaining 6 months of the year).
The MPPP payment does not include the Part D premium.
The beneficiary will not pay the pharmacy for their prescription medications. This includes mail order and specialty pharmacies. The beneficiary will continue to pick up their prescription medications from the pharmacy.
The beneficiary will get a bill from their drug plan to pay for their prescription drugs which is an amount calculated across the 12 month period. These amounts will vary based on the drug costs. Once the drug costs reach $2,000, payments will end.
The beneficiary’s monthly bill is based on:
What the beneficiary would have paid for prescriptions they get.
The beneficiary’s previous month’s balance, divided by the number of months left in the year. For this reason amounts can and do change.
All plans use the same formula to calculate the monthly payments.
Payments might change every month, so the beneficiary may not know what the exact bill will be ahead of time:
Future payments might increase when a new prescription is filled or when refilling an existing prescription because as new out-of-pocket costs get added to their monthly payment, there are fewer months left in the year to spread out the remaining payments.
When a person can enroll in MPPP:
In order to have drug costs paid across the 12-month period, Medicare beneficiaries who want to opt into the MPPP, should do it during OEP so it takes effect on 1/1/2025. A beneficiary can opt into the MPPP anytime during the 12 month period. Beneficiaries can voluntarily choose to end their participation in the Medicare Prescription Payment Plan at any time during the year.
Methods to opt into the MPPP:
Telephone: Call their Part D or Medicare Advantage plan directly.
Paper Request: Fill out a paper election request form from their plan.
Online: Elect this option through their plan’s website.
Note: If a patient opts into the program during the plan year, it may take their Part D or Medicare Advantage plan up to 24 hours to process the election.
What if a person misses their MPPP payment?
If a beneficiary misses payments, their Part D plan can involuntarily remove them from the program. If a beneficiary fails to pay the amount they are billed by the Part D sponsor, their participation in the program may be terminated following a required two-month grace period.
However, their Part D drug coverage will continue as long as they continue to pay their plan premiums.
Regardless, if a beneficiary is removed from the program due to missed payments or the beneficiary decides to voluntarily leave the program, they are still responsible for paying their Part D plan any remaining balances owed under the program. There will be no interest or fees for late payments.
Calculation examples to determine MPPP amounts.
MPPP Wizard - The Wizard questions for the MPPP are found at the bottom of the page.
Medicare.gov - Minnesota Prescription Payment Plan Wizard example:
*If you right click the screen and select print, then choose print to Adobe PDF, you can save the information. This seems easier than taking screenshots.
New Medigap OEP delayed until August 1, 2026:
- Some staff are getting questions where agents are encouraging a switch to MAPD since there’s a medigap OEP coming in August.
- The new Medigap OEP does NOT start until 8/1/2026. It was originally going to take effect on 8/1/2025 but it has been delayed per Commerce.
- Is it guaranteed? Yes it will be on 8/1/2026
- How do we discuss this option?
- Inform callers that this DOES NOT begin until 8/1/2026.
- Unfortunately, agents are giving wrong information. These agents should be reported to Commerce so Commerce can educate them on the correct info.
- What happens if you are on MAPD and want to get into the Medigap in August 2026 – how is the PDP managed?
- Since Medigaps cannot cover drugs (except for Part B drugs), they would need to enroll in a separate PDP if they want drug coverage.
Part D drug pricing on Medicare Plan Finder tool (enhanced alternative, defined standard, basic alternative, etc.):
Many people have complained that drug prices in the Medicare Plan Finder tool seem lower during OEP but go up in January, making them look artificially low when people are deciding their coverage for the next year. Part D sponsors submit drug pricing and pharmacy network information to CMS on a biweekly basis for posting on the Medicare Plan Finder tool.
Starting in the first quarter of 2025, CMS will watch Part D sponsors' drug prices closely. They will look for big price increases between the Medicare Annual Enrollment Period in the last quarter of the year before the contract year starts, and the first three quarters of the contract year (Q1, Q2, and Q3). CMS expects to keep monitoring prices beyond 2025.
Enhanced (Enhanced Alternative) Prescription Drug Coverage:
- Enhanced alternative (EA) coverage is Part D coverage that includes supplemental benefits, as well as the basic prescription drug benefits offered under DS, AE, and BA coverage. Owing to the supplemental benefits, the value of the drug coverage exceeds that of DS, AE, and BA coverage.
- Supplemental Part D benefits count towards individual out-of-pocket costs. People with Medicare enrolled in a Part D plan that offers enhanced supplemental benefits will have the added advantage of these supplemental benefits counting towards their out-of-pocket costs, resulting in their reaching the $2,000 cap for 2025 sooner.
- Both basic and enhanced benefit plans vary in terms of their specific benefit design, coverage, and costs, including deductibles, cost-sharing amounts, utilization management tools (i.e., prior authorization, quantity limits, and step therapy), and which drugs are covered on their formularies.
- Plan formularies must include drug classes covering all disease states, and a minimum of two chemically distinct drugs in each class.
- Part D plans are required to cover all drugs in six “protected” classes: immunosuppressants, antidepressants, antipsychotics, anticonvulsants, antiretrovirals, and antineoplastics.
Defined Standard Coverage:
- Defined Standard (DS) coverage is Part D coverage subject to an annual deductible, 25% coinsurance in the initial coverage period, increased cost-sharing (very limited coverage) in the coverage gap, and catastrophic coverage with nominal cost-sharing for the remainder of the coverage year after an enrollee’s costs exceed an annual Out-of-Pocket threshold.
- CMS updates the benefit parameters for DS coverage annually.
Actuarially Equivalent Standard Coverage:
- Actuarially Equivalent (AE) standard coverage is Part D coverage that may offer substitutions for certain cost-sharing requirements from Defined Standard (DS) coverage (e.g., cost-sharing in the initial coverage period and/or catastrophic coverage portions of the benefit). These substitutions include tiered formularies and/or preferred pharmacies. Actuarial Equivalent plans must provide the same gap coverage benefit as DS plans.
Basic Alternative Coverage:
- Basic Alternative (BA) coverage is Part D coverage that is actuarially equivalent to DS coverage but may reduce the deductible, change cost-sharing, and modify the initial coverage limit relative to DS coverage. Basic Alternative plans must provide the same gap-coverage benefit as DS plans.
Enhanced Alternative Coverage:
- Enhanced alternative (EA) coverage is Part D coverage that includes supplemental benefits, as well as the basic prescription drug benefits offered under DS, AE, and BA coverage. Owing to the supplemental benefits, the value of the drug coverage exceeds that of DS, AE, and BA coverage. Supplemental benefits may include:
- reductions in cost-sharing in the coverage gap (Additional Reductions in Gap Cost Sharing);
- reductions in cost-sharing that increase the actuarial value of the benefits provided above the actuarial value of DS coverage (e.g., through a reduction in the deductible, reduction in cost-sharing in the initial coverage period, and/or increase in the initial coverage limit [ICL]); and/or (3) coverage of drugs or classes of drugs that are excluded or otherwise restricted from coverage under Part D.
Partner contact information - information from DHS:
- Disability Hub MN
- Toll free at 866-333-2466 or your preferred relay service
- Online at disabilityhubmn.org
- Office hours are Monday through Friday, 8:30 a.m. to 5 p.m.
- Senior Linkage Line
- Senior LinkAge Line at 800-333-2433
- https://mn.gov/senior-linkage-line
- Office hours are Monday - Friday from 8:00 a.m. to 4:30 p.m.
Senior Programs - information from DHS:
There are two managed care programs for seniors.
- Minnesota Senior Care Plus (MSC+)
- Mandatory managed care program for people 65+
- MA services are covered by the health plan.
- Can change plans by returning their AHPS notice or completing a phone-in change request.
- If dual eligible for MA and Medicare, Medicare services are covered by FFS or original Medicare.
- Can enroll in MSHO by calling the health plan they wish to enroll in.
- MA services are covered by the health plan.
- Mandatory managed care program for people 65+
- Minnesota Senior Health Options (MSHO)
- Voluntary managed care program for people 65+ who opt-in
- MA services plus Medicare Part A, B and D prescription drugs are covered by the health plan.
- Can change MSHO plans by calling the health plan they wish to enroll in.
- Can change to MSC+ by contacting their current health plan.
- MA services plus Medicare Part A, B and D prescription drugs are covered by the health plan.
- Voluntary managed care program for people 65+ who opt-in
AHPS notice for Seniors
- Specific instructions, deadlines, and contact information are on each notice depending on the program the person is enrolled in.
- Enrollees can call Senior Linkage Line if they have questions about MSHO.
- If they do not want to change, they do not have to do anything. –except in Kanabec.
- One Plan notices will be going to Seniors in Kanabec County.
- Seniors on Blue Plus who do not want to make a change do not have to do anything.
- Seniors who were on SCHA will be enrolled into Blue Plus MSC+ unless they call Blue Plus to enroll in MSHO.
Special Enrollment Periods (SEPs) in 2025:
Special enrollment period (SEP) announced for people enrolled in Humana with Avera or Sanford providers:
Special enrollment period (SEP) announced for people enrolled in Humana with Avera or Sanford providers:
CMS announced that some people enrolled in a Humana Medicare plan qualify for a Special Enrollment Period (SEP). Those who qualify have Avera or Sanford Health as providers. These people qualify for the SEP because the changes to Humana’s provider network are significant, and there are not many other providers in the area.
For others with Humana who will not have a SEP, CMS has determined that they will have access to a sufficient number of other providers.
Humana is sending letters to more than 14,000 people who see providers at Avera or Sanford Health. The SEP starts the month people are informed they qualify and ends two months later.
If someone switches to Original Medicare during this time, they will have Medigap guaranteed issuance (GI) rights. The GI rights start 60 days before their Medicare Advantage Plan coverage ends and continues for 63 days after it ends.
Sanford Health pulling out of Humana Medicare Advantage network:
Beginning January 1, 2025, Sanford Health will withdraw from the Humana Medicare Advantage Network. This change will impact 10,000 Medicare beneficiaries in Minnesota. Sanford Health is sending letters to inform patients about the update. This decision is due to issues with delays in patient care and coverage denials.
Please note, this change does not affect facilities operated by Good Samaritan Society, which is part of Sanford Health's skilled nursing care division. These facilities will remain in-network for patients with Humana SNF coverage in 2025.
Action to take: Callers affected by this should be reminded they can change plans during their Open Enrollment period (OEP) from October 15,2024 through December 7, 2024 OR during the Medicare Advantage Open Enrollment Period from January 1, 2025 through March 31, 2025. If they are with Avera or Sanford, please see the section above.
The current quarterly SEP available to all dually eligible individuals and LIS-only individuals, which allowed individuals to switch, or in certain circumstances, disenroll from a Medicare Advantage plan is eliminated as of January 1, 2025.
- NEW SEPS FOR 2025
- There is a new monthly SEP for all dually eligible individuals and LIS-only individuals to
- disenroll from a Medicare Advantage plan with prescription coverage (Medicare Advantage Prescription Drug plan, or MAPD plan), return to Original Medicare; and
- enroll in a standalone prescription drug plan (as of January 1, 2025).
- There is a new monthly SEP for all dually eligible individuals and LIS-only individuals to
- There is a new monthly SEP for all dually eligible individuals and LIS-only individuals to change standalone Prescription Drug Plan enrollment (as of January 1, 2025).
- CMS created a new SEP for dually eligible individuals and LIS-only individuals to make changes to their MAPD and Prescription Drug Plan enrollment on a monthly basis, one time per month.
- This SEP allows individuals to switch to a different standalone prescription drug plan or disenroll from a Medicare Advantage plan into Original Medicare and enroll in a standalone prescription drug plan.
- While individuals can use this SEP to return to Original Medicare and enroll in a standalone Prescription Drug Plan on a monthly basis, the SEP cannot be used to enroll into another Medicare Advantage plan. This new monthly SEP is effective January 1, 2025.
- There is a new monthly SEP for full-benefit dually eligible individuals to enroll into integrated and aligned D-SNPs (as of January 1, 2025).
- All other SEPs remain the same.
Who is impacted by the new SEPs?
All dually eligible individuals and people receiving LIS or Extra Help.
New Integrated Special Enrollment Period
- To facilitate enrollment into integrated Medicare Advantage plans, there is a new SEP for full-benefit dually eligible individuals known as the Integrated SEP.
- Starting January 1, 2025, full-benefit dually eligible individuals can choose to enroll into, or switch between, integrated D-SNPs on a monthly basis. This SEP is limited and can only be used by full-benefit dual eligible individuals to enroll into integrated plans to align enrollment between their Medicare and Medicaid plans.
- In Minnesota, the integrated plans are MSHO plans and integrated SNBC plans
- This SEP can be used to enroll into:
- (1) A Fully Integrated Dually Eligible Special Needs Plan (FIDE SNP);
- All Minnesota SNPs are FIDE Plans
- These are plans that have full integration of Medicare and Medical Assistance benefits
- FIDE SNPs fully integrate care for dually eligible beneficiaries under a single managed care organization
- They must have a contract with the state Medicaid agency.
- Must include coverage of primary, acute, and long-term services and supports benefits.
- FIDE SNPs must also cover behavioral health benefits unless the state carves behavioral health out of the capitation rate.
- All Minnesota SNPs are FIDE Plans
- (2) A Highly Integrated Dually Eligible Special Needs Plan (HIDE SNP); or
- (3) A D-SNP that is an Applicable Integrated Plan (AIP).
- (1) A Fully Integrated Dually Eligible Special Needs Plan (FIDE SNP);
- This SEP is not available to enroll into
- (1) A Coordination Only D-SNP that is also not an AIP (not available in MN)or
- (2) A standard Medicare Advantage plan
- This SEP is limited to full-benefit dually eligible individuals with access to an integrated, aligned plan.
- LIS-only individuals, partial-benefit dually eligible individuals, and Medicare-only individuals cannot use this SEP.
Restrictions
- Individuals with LIS, but who are not also enrolled in Medicaid (Medicare Savings Program), will no longer be allowed to switch Medicare Advantage plans on a quarterly basis.
- They must wait until Open Enrollment, an initial enrollment period, or meet the requirements for one of the other SEP options available.
Special Needs BasicCare - information from DHS:
Special Needs BasicCare
- SNBC is a voluntary managed care program for people with disabilities. There are two options within SNBC.
- Non-Integrated SNBC Program (MA37)
- MA services are covered by the health plan.
- Can change plans or opt out of SNBC and return to Fee for Service (FFS) by returning their AHPS notice or by calling the Disability Hub MN.
- If dual eligible for MA and Medicare, Medicare services are covered by FFS or original Medicare.
- Can enroll in Integrated SNBC by calling the health plan they wish to enroll in.
- MA services are covered by the health plan.
- Integrated SNBC (I-SNBC) Program (MA 17)
- MA services plus Medicare Part A, B and D prescription drugs are covered by the health plan.
- Can change Integrated plans by calling the plan they wish to enroll in.
- Can call the Senior Linkage Line to pick a Part D plan which will change them to FFS.
- MA services plus Medicare Part A, B and D prescription drugs are covered by the health plan.
- Non-Integrated SNBC Program (MA37)
AHPS Notices for SNBC
- Specific instructions, deadlines, and contact information are on each notice depending on the program the person is enrolled in.
- If an enrollee has questions about SNBC health plan choices or if they want to know if SNBC is right for them, refer them to the Disability Hub MN.
- Enrollees can call their health plan if they have questions about the clinics or primary care providers available.
- If they do not want to change, they do not need to do anything.
Tracking Medicare Advantage and Prescription Drug Assistance in the CTS:
When to mark which options in activities in CTS
Select all topics of what was discussed/covered during the call.
Only select enrollment if enrollment into a PDP or MA-PD is actually done.
Make sure to select what type of enrollment was done – PDP or MA-PD. If this activity is completed, then cost savings/information must be recorded.
Example 1: Enrollment is not completed by Senior LinkAge Line staff
Spoke to client about MAPD and PDP. Ran personalized comparison, discussed calling plan to enroll when they make their decision or to enroll on their own on the Medicare Plan Finder.. Enrollment was discussed but enrollment is not done.
If you did not do an enrollment, do not select it as a topic.
Example 2: Enrollment is not completed by Senior LinkAge Line staff
Caller is logged into their own Medicare.gov account and asks for help with navigating the website and getting answers to their questions. Senior LinkAge Line staff provides assistance by talking them through how to enroll online.
Senior LinkAge Line staff does not do the online enrollment. While enrollment was done during the call, there will be no documentation of enrollment or cost savings.
With every Medicare Advantage PD or Part D enrollment, you must have proof of enrollment and drug cost information recorded, which is not available when the beneficiary does their own enrollment.
Example 3: Recording cost savings on benefits tab
Sometimes drug costs are higher with the new plan than in the plan they are currently enrolled in. If the costs are higher with the new plan, do you just skip the prescription drug costs tab?
NO. Record the costs even if they are higher. Attach the proof of enrollment.
What activities are checked?
Enrollment and any other topics that were covered during the conversation.
Example 4 – Recording pharmacy choice
When documenting cost savings for medication do you use the cheapest retail pharmacy or mail order option or only the one the person says they are planning to use?
Use the pharmacy the beneficiary says they will use.
Example 5 – Pharmacy costs
Sometimes pharmacy x is cheaper than pharmacy y but both are preferred in network – which numbers to use for calculating?
Use the pharmacy the beneficiary will use.
Example 6: $0 prescription drug costs
What do you use if there is $0 for previous costs because the person has not been enrolled in a plan previously?
Use the costs that show up in the Plan Finder. See example below for New to Medicare.
Example 7: New prescription drug plan
There is a new PDP with potential cost savings but cannot compare because the plan the beneficiary was enrolled in during 2024 doesn’t exist in 2025. How to document it?
For cost savings is it drug only or drug + MA plan premium cost included?
Only enter in drug costs, not the premium of the Medicare Advantage plan.
Example 8: General comparison for a person on Elderly Waiver
When doing a general comparison for a person on EW you won’t always see the $0 copays for waiver enrollees. If we know they are on a waiver and make PDFs to show cost savings do we put in what we know their copays will be or only what is able to be shown on the general search (some folks don’t want accounts).
Factor in the copays. Encourage ALL callers to create accounts.